1. Information We Collect
Depending on how you use the service, we may collect:
- Account and contact information, such as your name, email address, company name, and login details.
- Connected advertising account data from Google Ads, including campaign, keyword, search term, geography, conversion, and account performance data.
- Configuration data you provide inside the app, such as customer access settings, allowed email domains, and email report recipients.
- Support or communications data when you contact us by email or through other support channels.
- Technical and usage data, such as session state, browser-provided information, page access logs, and locally stored preferences like selected customer IDs.
2. How We Use Information
We use information we collect to:
- Operate, maintain, secure, and improve TryAdCortex.com.
- Authenticate users and enforce customer-level access controls.
- Generate reports, dashboards, anomaly detection outputs, and campaign tagging results.
- Send operational communications and requested email reports.
- Monitor performance, troubleshoot issues, prevent misuse, and comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We may share information only as needed to run the service, including with:
- Google and related APIs to access the advertising data you authorize us to process.
- Infrastructure and storage providers, including Azure services used to store application data and report outputs.
- Email delivery providers, including Mailgun, when sending reports or service communications.
- AI and model providers, including OpenAI, when you use features that rely on model-generated tagging, classification, or analysis.
- Professional advisors, law enforcement, regulators, or other parties when disclosure is reasonably necessary for legal, security, or fraud-prevention purposes.
4. Cookies, Sessions, and Local Storage
We use session mechanisms and similar browser storage to keep you logged in, remember preferences, and support the normal operation of the app. Some pages may also store non-sensitive preferences locally in your browser, such as your selected customer or report view.
5. Data Retention
We retain information for as long as reasonably necessary to provide the service, maintain security and audit records, enforce our agreements, comply with legal obligations, and resolve disputes. Retention periods may vary depending on the type of data and the needs of your account.
6. Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your Choices
You may contact us to request updates or deletion of account information that we control, subject to legal, contractual, and operational constraints.
You may also stop using the service at any time, and you can disable email reporting recipients within the app where that functionality is available.
8. Children
TryAdCortex.com is intended for business use and is not directed to children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may post the revised version in the app or on the site and update the effective date above.
10. Contact
Questions about this Privacy Policy can be sent to nicolas@mindfulconversion.com.